Privacy Policy

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Effective Date: [Insert Date]

Business Name: Golden Roar Cleaning Service

Website: www.goldenroarcleaningservice.com.au

Email: goldenroarcleaningservice@gmail.com

ABN: [Insert ABN]

 

Golden Roar Cleaning Service (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. 

What We Collect

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We may collect the following personal information:

 

• Your name

• Contact details (phone number, email address)

• Service or property address

• Access instructions or booking details

• Payment information (if applicable)

• Any other information you voluntarily provide

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We may also collect non-personal information through cookies or analytics tools to improve website performance.

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2. 

How We Collect It

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We collect personal information when you:

 

• Contact us via website forms, phone, or email

• Request a quote or book a service

• Interact with us through social media or marketing channels

• Visit our website and agree to cookies

 

3. 

Why We Collect It

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We use your information to:

 

• Provide and manage cleaning services

• Communicate with you regarding your enquiry, booking, or invoice

• Respond to feedback, concerns, or complaints

• Improve our website, services, and customer experience

• Send service updates or promotional content (optional)

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4. 

How We Store and Protect It

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We take reasonable steps to protect your data from unauthorised access, misuse, or loss. Your information is stored securely and only accessed by authorised personnel.

 

We will securely delete or de-identify your information when it’s no longer needed.

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5. 

Cookies & Tracking

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Our website may use cookies and analytics tools (e.g., Google Analytics) to enhance functionality and track usage. You can disable cookies through your browser settings if you prefer.

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6. 

Third-Party Services

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We may use trusted third-party services for payment processing, email communication, or CRM systems. These services are required to comply with privacy and data protection standards.

 

We do not sell or share your personal information with third parties for advertising.

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7. 

Your Rights

 

You have the right to:

 

• Request access to the personal information we hold about you

• Request corrections or updates to your data

• Withdraw consent from marketing communications

• Request data deletion, subject to legal and contractual requirements

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8. 

Contact Us

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For privacy-related enquiries or to exercise your rights, please contact:

 

Golden Roar Cleaning Service

Email: goldenroarcleaningservice@gmail.com

Website: www.goldenroarcleaningservice.com.au

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9. 

Updates to This Policy

 

 

We may update this Privacy Policy from time to time. The latest version will always be published on our website, with the effective date shown above